FAQ

We have a range of packages for you to choose from, so you'll easily find the perfect one to suit your budget.

To advertise an item for 24 hours the first time, it's free of charge! You will have to pay when you want your advert to run for more hours or if you want to re-run your free advert.

For advertising pricing for paid packages, click here

Category C — Cat C, for short — is a level of damage used by insurance companies to describe vehicles they have written off.

A Cat C vehicle will have suffered significant damage in the past, probably in an accident. The insurance company that handled the claim decided that repairing the vehicle would have cost more than replacing it.

Insurers often sell Cat C vehicles on for salvage. Many are safely repaired and returned to the road.

Category S — Cat S, for short — is a description used by insurance companies to describe the level of damage to a vehicle they have written off. A Cat S vehicle has specifically suffered damage to its structural frame including its chassis, probably in an accident.

The insurance company that handled the claim decided that repairing the vehicle would have cost more than replacing it. Insurers often sell Cat S vehicles on for salvage. Many can be safely repaired and returned to the road.

Category D — Cat D, for short — is a level of damage used by insurance companies to describe vehicles they have written off.

A Cat D vehicle will have suffered damage in the past, probably in an accident. The insurance company that handled the claim decided that repairing the vehicle would have cost more than replacing it.

Insurers often sell Cat D vehicles on for salvage. Many are safely repaired and returned to the road.

Category A — Cat A, for short — is a level of damage used by insurance companies to describe vehicles they have written off. A Cat A vehicle will have suffered extreme damage in the past, probably in an accident. The insurance company that handled the claim decided the vehicle could not be repaired. You shouldn't find any of these vehicles advertised on our site.

To increase your chance of a sale, it's important that the vehicle is advertised under the correct category and we will do what we can to make sure your vehicle is being advertised correctly. Often, this may only mean a switch over from our car to van section or vice-versa.

You'll just need to create a new advert under the correct category, continue right up to the point of payment and then contact us at that stage. As you've already paid for your advert, payment is not required. Just send us an email on [email protected] with your vehicle registration number and we'll do the rest from there.

Whether you're looking to save the planet or money on fuel, it's worth seeing if an electric car or hybrid is for you. There are a range of vehicles available from lower end prices to high end.

Take a look at prices

You may be wondering when creating your advert what derivatives are? Derivatives are a brief overview of details which are important to car buyers.

Derivatives are made up of:

• Engine size – The engine size is measured in litres, the bigger the engine size, the more powerful the car is but will consume more fuel than smaller engines.
• Car body style- This normally depends on the size of your car and different features. Examples include, coupe, hatchback, convertible and estate.
• How many doors – The amount of car doors including the boot of your car, this can change depending on different car models.
• How many seats- The number of seats in your car when manufactured, this doesn't include any optional extras or modifications.
• Fuel type – This is the fuel you fill your car with to power the car. Examples are petrol, diesel, hybrid cars (electric/petrol or electric/diesel) and complete electric cars where charging is required.
• Transmission – The way your car is controlled and how you drive the car. Examples are manual, automatic and semi- automatic.
• CO2 emissions – This is normally displayed as g/km which shows how much carbon dioxide is released when driving the vehicle. The lower the car has, the better it is for the environment.
• BHP – Also known as brake horse power, BHP is how much power your car releases and is measured at the fly wheels. This shows the performance of the engine and how much work a car can do. The average car has around 100 BHP depending on engine size.

Please note: PSI is different from BHP, PSI (pounds per square inch) is slightly different and is higher than your BHP.

As a private advertiser you are unable to add VAT to the price of your vehicle.

If you've received an email advising that your dealer review has been rejected, it will have breached one or more of our moderation rules.

Some of the most popular reasons for reviews being rejected are:

• Overusing capital letters
• Including offensive language
• Not providing a full and correct name
• Directly quoting a dealer

Take a look at our full list of moderation rules.

If you've had a review rejected and are not sure why, email us at [email protected] and we'll take a look.

You will want your description to stand out. Remember, this is your opportunity to give as much information as you can about your item. When writing it, we would suggest thinking about the following:

• What the condition of the item is
• If it is a vehicle: how it drives, is it responsive, smooth or a comfortable drive
• Is the item reliable and economical and cheap to maintain
• Put down the reason for sale, keep it simple, putting the reason for sale will remove doubt that the item is not being sold due to faults or any issues if the item is used.
• Mention some specific things about the item. If an apartment, mention if you have 3 or more keys for each room and if you don't allow smoking or pets in the apartment.
• If there are any features which are optional extras, mention the features and state they are optional extras and what the value of these extras is, this will add value to your selling price.
• If you have had any recent maintenance work done to the item, mention this, it shows the item (electronics, automobile, etc.) has been looked after and it will be one less thing the new owner has to worry about.
• If the used equipment was well packed, mention this as it emphasizes the item has been maintained better as it has been protected against the elements.
• If you are willing to consider offers for the item

The first thing to check is whether your ad stands out from the rest. Usually low response comes down the quality of the advert. More images attract more buyers and clear descriptions give the buyer all the information they need.

Have you got a brilliant photos that steal the attention of potential buyers? We've got helpful top tips on uploading images.

Is your advert description clear and informative?

Fill in as many details as possible. The following guide will help you:

• Between 50 and 75 words is the ideal length for an online advert
• Include details like the item specification, condition, warranty information and service history
• Mention optional features if your item has any
• Include points that may interest a buyer such as wireless charging, why you're selling or if you've made any modifications

If you feel your advert quality is good and there could be something else causing this, please let us know on [email protected] and we will do everything we can to help speed up the sale.

If you think you’ve been targeted by a fraudster, contact Buy and Hire immediately by emailing [email protected].

If you receive an e-mail or text that indicates it's from Buy and Hire but you believe it is fraudulent, the important thing is not to click on any links that ask you to enter personal or account information such as usernames and/or passwords. We may contact you via e-mail or text but we will never ever ask you to enter your accounts details via a link in an e-mail or text. You can either delete the mail or text or forward it to [email protected].

If you have entered personal information into a phishing site, please contact our team on . For further information regarding Safety & Security please visit our Safety & Security centre.

We can't promise we'll be able to reach the seller or hirer but we'll certainly do what we can do to help. Just email [email protected] with all of the advert information you have and we will make the attempts.

We're sorry you need to make a complaint about a trade seller or hirer on our site. Please visit https://buyandhire.ng/contact_us/complain.